Refund Polic

Refund Policy — SA1 Services
Last updated: March 2026

At SA1 Services, we are committed to providing high-quality
digital marketing services. This page explains our refund
policy clearly and fairly to protect our customers' rights.

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When Can You Request a Refund?

You may request a refund in the following cases:

- The ordered service was not delivered within the
specified time frame
- A technical error occurred that prevented the order
from being completed correctly
- There is a significant difference between the service
delivered and its description on the website
- A duplicate payment was made by mistake

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Non-Refundable Cases

Refunds will NOT be issued in the following cases:

- The service has been fully completed as described
- The customer changed their mind after the order
started processing
- Incorrect information was provided by the customer
that affected order execution
- The service has been fully used or consumed
- Follower/engagement drops caused by social media
platform algorithm updates

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Unused Balance Refund

You may request a refund of your unused wallet balance
under the following conditions:

- Request must be submitted within 14 days of the
deposit date
- Only the unspent portion of the balance is eligible
- Refund will be returned to the original payment method
- Bonus or promotional credits are non-refundable

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Canceled or Partially Completed Orders

- Canceled orders: Full amount is automatically and
instantly returned to your internal wallet balance
- Partially completed orders: The undelivered portion
is automatically refunded to your wallet balance
- You may request a transfer of this balance to your
original payment method by contacting support

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How to Request a Refund

Step 1 — Verify your case qualifies under the conditions above

Step 2 — Email us at: support@sa1services.com
Subject: Refund Request

Step 3 — Include the following information:
- Your username on the website
- Transaction ID / Order number
- Amount to be refunded
- Reason for the refund request

Step 4 — Our team will respond within 2–5 business days

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Processing Times

- Internal review: up to 5 business days
- Transfer to original payment method: 5–14 business days
- Total estimated time: 7–15 business days

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Contact Us

Website: https://sa1services.com
Email: support@sa1services.com

We at SA1 Services are always working to improve our
services and ensure the satisfaction and continued
trust of our users.